Getting Started with Sony α (Alpha) Camera
Providing the support you need for your Sony α Camera
01 - Basic Knowledge
Improve your shooting techniques by learning the basics of camera like ISO, Aperture, Shutter Speed, etc.
02 - Shooting Tips
Step by step lesson guide to learn how to choose lenses and shooting techniques in various scenes.
03 - Content Transfer
Learn more on how to transfer pictures and videos from a camera to various device.
Frequently Asked Questions
Have a question or a problem? We may already have an answer.
Compatibility & Accessories
- Lens and Accessory Compatibility Information
- Imaging Edge Mobile (PlayMemories Mobile successor) Function Compatibility
- Wireless Flash Guide
General Information
- What is the difference between an A-mount and an E-mount?
- What is the electronic front curtain shutter function?
- What is NFC?
Settings & Adjustments
- How to clean the lens and image sensor
- How should interchangeable lens cameras be stored?
- How to reset or initialize a camera back to original factory settings.
Imaging Edge / PlayMemories Support
- Imaging Edge Desktop
- PlayMemories Home
- PlayMemories Online
- Imaging Edge Mobile
- PlayMemories Camera Apps
Maintenance Tips
- How to clean the lens and image sensor
- What is lens fungus and will it damage my camera lens?
- How should cameras and lenses be stored?
- How to prevent dust, dirt or moisture from getting on the image sensor (or mirror) inside the camera
Errors & Troubleshooting
- The entire picture looks blurry.
- The camera does not recognize the lens and an error message is displayed.
- The SteadyShot indicator blinks and an ERROR icon that looks like a hand appears.
- An Image Database File Error occurs.
- The camera does not focus using the auto focus (AF) setting.
- The battery does not charge.
- Error: REINSERT THE MEMORY CARD is displayed on the LCD screen.
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Note: Not all camera models are sold in all countries.