When installing a Windows Update, you might get any one of the following errors:
IMPORTANT: This information applies only to computers using the operating systems listed below this article in the Applicable Products and Categories section.
To fix these errors, download and install the System Update Readiness Tool for your operating system:
- You may have to temporarily turn off the Windows Firewall feature in order to install the update.
- More information about these errors is available in the Microsoft KB Article ID 947821.
Additional help with Windows Update errors can be found at the Microsoft How to get support for Windows Update problems website.