IMPORTANT: This article is applicable only to LCD TVs.
Click on an error code and then follow the instructions provided to troubleshoot it:
Error: 3128
This error may appear when accessing an app.
Error: 1002
Error: 1106
Error: 1107, 2123, 3218, or 7003
Error: 2200
Error: 4012
This error message may appear when an internal part of the TV fails. If it appears, the product may require repair. Go to Product Repair.
Error: 5010
This error may appear when an application can't connect to the network. Follow the steps below to resolve this issue.
- On the supplied remote control, press the HOME button.
- Select Help.
- Select Customer Support.
- Select Internet Connectivity Symptoms.
- Perform a factory reset.
- If the error message appears after performing a factory reset, run Refresh Internet Content again and access the Internet after a while.
Error: 7007
Error: 7016
Error: 1 to 30, 50, 200, or 300
This is a temporary communication problem with the server. Retry to access Internet content after a while.
App-Specific Errors
Click the appropriate link below to troubleshoot app-specific error codes or messages: