Article ID : 00244769 / Last Modified : 02/17/2021

The sound is delayed or the picture and sound are out of sync.

    Due to the characteristic of Bluetooth wireless technology, a slight delay occurs in the receiving end, compared to the transmitting end. In particular, when receiving sound from a video, the sound may run slower than the image.

    NOTES:

    • These conditions occur even when using the Speaker Add, Wireless party chain, or Party Connect functions with Bluetooth connection.
    • A slight delay may also occur when viewing videos using LDAC.