Article ID : 00247601 / Last Modified : 12/28/2020

Unable to make a new Screen Mirroring connection when another Screen Mirroring device is connected to the TV

    Some Screen Mirroring devices blocks the connection for new devices when trying to make a new connection. To resolve this, follow the steps below:

    1. Disconnect the connected device by pressing the Return button of the remote control.
    2. Select YES when the message Are you sure you want to close Screen Mirroring? appears.
    3. Connect the new device to the TV.

      1. Press the Input button on remote.


      2. Select Screen Mirroring.
      3. Allow the device to search for your TV name and select it to enable the connection.
      4. If asked, accept the registration.
      5. When the device is connected, the screen displayed on the device will also be displayed on the TV.

    NOTE: The video quality may be degraded by environmental interference.