My OLED TV switches to screen saver mode

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

This occurs when your OLED TV is idle for a certain period of time to protect the panel from image retention. Follow the steps to change the screen saver run time depending on the operating system of your TV.

Android™ 7.0 Nougat or higher OS

1. On the supplied remote control, press the HOME button.
2. Select Settings.
3. The next steps will depend on your TV menu options:
   • Select Device Preferences → Screen saver → When to start.
   • Select Screen saver → When to start.
4. Select from the following:
   • 5 minutes
   • 10 minutes
   • 15 minutes
   • 30 minutes
   • 1 hour

Android 6.0 Marshmallow

1. Press the HOME button.
2. Select Settings.
3. Under TV category, select Daydream.
4. Select When to daydream.
5. Select from the following:
   • 5 minutes
   • 10 minutes
   • 15 minutes
   • 30 minutes
   • 1 hour