Article ID : 00205271 / Last Modified : 05/21/2019

Messages on the Android 8.0 Oreo OS Home Screen

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    The TV displays a message on the Android™ 8.0 Oreo™OS Home screen when it's not connected to the internet or while in Picture-in-picture mode. Depending on the internet connection status and if Picture-in-picture is active, the details of the message changes as follows:

    • Unable to access Internet

      Unable to access Internet

      • The TV isn't connected to the internet
      • Select DISMISS to hide this message on the screen.
      • The TV displays this message until it's connected to the internet.
    • Wi-Fi is not connected
      • Can't connect the TV to the Wi-Fi network
    • Ethernet is not connected
      • Can't connect the TV to a network via LAN cable
    • If Picture-in-picture is in use, the TV displays the program or the input name and device information.

      HOME - Picture in picture

    *Android and Android TV are trademarks of Google LLC; Oreo is a trademark of Mondelez International, Inc. group.