Android TV™ software update information - Autumn 2020

    A major software update is scheduled to begin in XXXXX of 2020 for your Android TV model. This article explains new and enhanced features, and other changes provided with this update. Please note that some features may already be included on certain 2020 TV models.

    When you are ready to update the TV software, press the HELP button on the remote control, and then select System software update.

    *For CN:

    • A9F, Z9F, A9G, Z9G, X9500G, X8599G, X8500G, U8G (55, 65, 75, 85) series:
      Press the 帮助 button on the remote control and then select System software update.
    • A8H, Z8H, X9500H, X8000H series:
      Press the  (Home) button on the remote control and select 应用帮助.

    NOTE: The software update is being rolled out in stages and may not yet be available for your TV. If you have Automatically check for update turned on, you will automatically receive a notification to update the TV when the software update is available.

    Features & Changes

    New Features
    Enhanced Features
    Other Changes

    Applicable products

    Target model list

    New Features

    • Display hints for voice commands (WW except CN)

    Hints for voice commands will be displayed on the TV screen by saying “Ok Google, Voice hints” to the TV (only for built-in MIC models) or saying “Voice hints” to the microphone on the remote control.
    These hints make it easier to understand what voice command should be used to perform an action on your TV.

    *Available languages (as of November 1, 2020)

    • Voice commands supported in Input menu / Quick Settings / TV menu (WW)

    You can now operate these menus with your voice by saying:

    • Ok Google*, Input menu”,
    • Ok Google*, Quick Settings”, and
    • Ok Google*, TV menu

    to the TV with a built-in MIC.
    *For CN:

    • Z9G, A9G, X9500G series: “叮当叮当”.
    • Z8H, X9500H series: “小微小微”.

    Menus that can be operated by voice are indicated  with a voice icon as shown below.

    Voice icons in the Quick Settings screen

    *Available languages (as of November 1, 2020)

    • Enabled voice search for recorded content (only EU)

    You can search for the content you want to watch from the Recorded Title List with your voice by saying “Ok Google, Recorded Title list” to the TV with a built-in MIC.
    For example, after calling the Recorded Title list by voice, say “Entertainment” and then “3rd” to play back the third program in the Entertainment genre.
    Menus that can be operated by voice are indicated  with a voice icon as shown below.

    Voice icons in the Recorded Title List screen

    *Available languages (as of November 1, 2020)

    • Apple TV app supported (except for CN)

    The Apple TV app on your TV lets you access Apple TV+ and premium Apple TV channels, and buy or rent over 100,000 movies and TV shows. You can subscribe to Apple TV+ on the Apple TV app on your TV, iPhone, iPad, iPod touch and Mac or at
    *Apple, Apple TV, iPhone, iPad, iPod touch, and Mac are trademarks of Apple Inc.

    • Jing-Dong IoT supported (only CN)

    You can control the TV from a Jing-Dong smart speaker or control a Jing-Dong IoT device from the TV.

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    Enhanced Features

    • Easy settings for connected devices (WW)

    If you connect a device to the TV while the TV is on, the connected device will be detected, and a notification will be displayed on the TV screen. From there, follow the setup wizard to easily configure the required settings. Especially for the PlayStation®4, settings for HDMI signal format and Picture mode will be completed automatically.

    • Improved the display of HDMI devices on the Input menu (WW)

    After updating, only the HDMI inputs of connected devices will be displayed. (Except audio systems)
    Imput menu screen

    1. Before updating
    2. After updating
    • Improved the usability of HDMI connected devices (WW)

    When a HDMI-CEC supported device is connected, an operation menu can be displayed by pressing the DISPLAY* button.
    *EU/PA (Info) button
    *TW顯示 button
    *CN屏显 button
    As a result, you can customize the menu to remove operation that are not commonly used.

    • Automatic addition of items in Input menu / Quick Settings (WW)

    Depending on your usage, frequently used apps have been automatically added to the Input menu, and frequently used settings have been automatically added to Quick Settings.

    • Added Accessibility shortcut function to Quick Settings (WW)

    Shortcuts for TalkBack, Text magnification, and Screen reader have been added to Quick Settings, allowing you to turn those settings on and off directly.

    • Enriched Picture setting User Interface (UI) with descriptions and graphics (WW)

    The UI in Picture settings has changed so that each setting item has a visual explanation of available options.

    • Improved Parental controls (WW)

    You can limit the use of apps and TV usage time. (Screen time)
    Since both the time range and the length of restricted time can be set by parents, they can safely control their children’s video and game time.

    How to use Parental controls:

    Press the HOME button, then select SettingsDevice PreferencesParental controls Channels & External inputs, Apps or Screen time.

    • Improved UI for channel settings (except for NA)

    The channel setup UI has changed, making it easier to configure necessary settings while looking at the screen.

    • Improved TV menu / Guide (WW)

    If you press the TV button on your remote control to display the broadcasting channel list, detailed information about the current and next TV program can be displayed by pressing the (up) button.
    Also, genres such as Entertainment (EU/PA) and Movie (LA) have been added to the TV menu and Guide, making it faster to find the program you want to watch. (except for US/CN)

    • Improved Recorded Title List UI (WW)

    The Recorded Title List is now easier to use. For example, you can display the same TV program series in one folder.

    • Improved notification menu (WW)

    When the battery level of the remote control becomes low, you will be notified in the notification menu.
    You will also be notified when the free space of the USB HDD is low. (for EU)

    • Added Tencent calibrated mode (only CN)

    Automatically adjusts optimal picture quality for Tencent Video.

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    Other Changes

    • WW standardization of language settings (WW)

    Language settings have been standardized WW, as with smartphones. Since the language setting applies to the voice search language as well as the User Interface language displayed on the TV screen, it has become easier for anyone to use the TV.

    • Changed the Help screen

    The design of the Help screen that is displayed when pressing the HELP button on the remote control has been changed.

    • Changed the setting name Cable/Satellite box setup to TV box setup (for EU/PA/CN)

    Changed to a setting name that is easier to understand.

    • Enabled TV box operation with the supplied TV remote control (newly introduced in DE/NL/BE/RU)

    The TV box setup option has been added under Watching TVExternal inputs in the Settings menu.
    Completing the TV box setup operation will allow you to operate your TV box with the supplied TV remote control.
    In addition, TV tuner programs can now be displayed in the TV menu and Guide.

    • YouView is now an app (only UK)

    To use the YouView app, either press the TV button on your TV remote control or select LIVE TV & CATCHUP on the Home menu of your TV.
    If you're signed with a Google account, you can now enjoy the latest YouView features.

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