Unable to use AirPlay and only the loading icon (spinner) is displayed on the TV.
Unable to playback Apple TV contents on the TV using AirPlay.
Perform a software update to resolve this issue. For how to update, follow the steps below:
On the remote control, press the (Quick Settings) button, and select
(Settings) — System or Device Preferences — About — System Update.
Product Repair
Repair information and service assistance
Contact Support
Product support & customer relations
Parts & Accessories
Product information and sales assistance
Chat
Get advise from our agents quickly
Support by Sony
Get Support Content on the Go!
Message us via WhatsApp
Receive advice from one of our online agents