Sony Support

Article ID : 00365315 / Last Modified : 09/17/2025Print

I can't turn on the BRAVIA 3 (S30) or BRAVIA 2 II (S20M2) TV via the BRAVIA Connect app

    IMPORTANT: This article only applies to specific products. Please check the Applicable Products of this article.

    Follow these steps to confirm that Remote start is set to On (Powered on by apps):

    1. On the remote control, press the Quick Settings (spanner) button, and then select Settings.
    2. Select Network and Internet.
    3. Select Remote start.
    4. Select On (Powered on by apps).
      Note: If Remote start is already set to On, select Off once, and then set it to On again.