How to find your model and serial number

    Your model number enables you to get information and services specific to your device.

    For most products, the model and serial number are located on a product sticker on the back or bottom or your device. For some products it may also be found in the system menu, on the original product carton, or your purchase receipt.

    Click your product category below for help finding your model and serial number for your device.

    Select your device type

    Television & projector Camera & camcorder Computers Headphones

    Android TV™

    The model number can be found in the Help menu of the TV or on a sticker on the back.

    For more information, please refer to the following article: Find the Model Name, Serial Number, and Software Version of Your TV


    Other televisions

    The model number may be found on a sticker on the back, on the front lower portion of the frame, or in the System Information menu. If your TV is very large or mounted on a wall, you can also check the cover of your TV manual or purchase receipt for the model number. Model number example: KDL-65HX729

    For more information, please refer to the following article: Find the Model Name, Serial Number, and Software Version of Your TV

    Projectors

    The model number and serial number can be found on the product sticker label on the back or the bottom of the projector

    For some projectors it is possible to find the model number and serial number in the menu by following the steps below. This is especially helpful if the model and serial number label on the projector is unreadable or not accessible.

    1. Turn on the projector.
    2. On the supplied remote control, press the MENU button.
    3. Press the up arrow or down arrow buttons to select Information.
    4. Press the Select button to display the model name and serial number.

       

      Image

    Cameras & Camcorders

    The serial number can be found on the bottom of the camera, in the bar code on the original box or on the original invoice or receipt.

    On the bottom of the camera:

    • Digital Still CameraDigital Still Camera
    • CamcorderCamcorder
    • Alpha (α) DSLR CameraAlpha Camera

    On the original box: bar code

    On the original invoice or receipt: The product invoice or receipt may have the serial number of the camera.

    The serial number may also be found on the origial product box for recceipt. bar code

    Other digital imaging devices

    • Digital printers and photo frames: The model and serial number is located on the back or bottom of unit. (e.g., DPF-D810)
    • Digital photo storage: The model and serial number is located on the bottom of the unit. (e.g., VRD-MC6)

    Laptop computers

    The method for finding the model number depends on when the product was released. Please click the appropriate link below.

    For laptop computers released 2010 or later For laptop computers released Summer 2009 For laptop computers released between Fall 2000 and Spring 2009 For laptop computers released before Summer 2000

    VAIO® Tap 20

    The model number is on the rear, right-hand side. (e.g., SVJ-202190X)


    VAIO® Duo

    When the computer is propped open, the model number is on the right-hand side behind the screen. (e.g., SVD-11213CXB)


    Desktop computers

    Desktop computer model numbers begin with the letters "PCV", "VGC", "VPC" or "SVJ", and are located on a small label on the front of the main computer unit (case or tower).


    • Locate the small sticker on the front of the tower. (e.g., VGC-RC210G)
    • On All-In-One desktop computers, the number is located on the right front of the computer. (e.g., VPC-L137FX)


    Note: The "model" number listed on the gray sticker on the back of the computer will not give you the correct information.


    Alternatively you can find your model in the following ways:

    Via (My) Computer Via VAIO Care

    X headphones

    Model and serial numbers are on both sides of the headband. (e.g., MDR-X10)


    Headphones

    The model number is located on the side of the unit. (e.g., MDR-XB700)


    Compact headphones

    The model number is located on the packaging and manual. (e.g., MDR-EX1000)


    Note: Some Headphones do not have a serial number.


    Blu-ray Disc® players MP3 & portable audio Sound bars Home A/V

    Blu-ray Disc player

    The model number is located on the front and back. (e.g., BDP-S580) of the player. The serial number is also located on the product sticker on the back.


    1. Model name
    2. Serial number

    blu-ray player model name serial number

    Blu-ray Disc home theatre

    The model number is located on the front of the main player. (e.g., BDV-E500W)


    Internet TV Blu-ray Disc player

    The model number is located on the front and bottom. (e.g., NSZ-GT1)


    Blu-ray Disc portable player

    The model number is on the front near, or on, the disc compartment cover. (e.g., BDP-SX1000)

    MP3 players

    The model number is located on the front, bottom or side. (e.g., NWZ-S545)

    Note: For the NWZ-W series, check the earpiece for the model (1) and serial (2) numbers as shown in the image below.

    NWZ-W


    Wireless speakers

    The model number is located on the bottom.(e.g., SRS-X3)


    Clock radios

    The model number is located on the front. (e.g., ICF-C707)


    Docking stations

    The model number is located on the front or bottom. (e.g., RDP-XF100iP)

    Sound bars

    The model and serial number is located on the bottom or back of the unit. (e.g., HT-CT790)

    1. Model name
    2. Serial number

    Soundbar model name serial number

    Hi-Fi A/V receivers

    The model and serial number is located on the front or back of unit. (e.g., STR-DE597)


    1. Model name
    2. Serial number

    A/V receiver model name serial number

    Media streaming devices

    The model number is located on the front or bottom. (e.g., SMP-N100)


    Car audio & GPS Remote controls Bookshelf audio Xperia phones & tablets

    Audio receivers

    The model number is located on the faceplate. (e.g., CDX-GT200)



    Speakers & accessories

    The model number is located on the packaging and on the manual.(e.g., XS-LD126P5)


    GPS

    The model number is located on the back, bottom or in the antenna compartment. (e.g., NV-U74T)


    Remote controls

    The model number is located on the bottom or top front of the controller. (e.g., RM-EZ4)


    Mini / Micro bookshelf systems

    The model number is located on the front of the main player, not the speakers, they have their own number. (e.g., MHC-EC68PI)


    Xperia devices

    Use the Support app Use the Diagnostics app Use the model name lookup tool

    SGP tablet models

    Tablet S

    The model number is located on the back of the unit in the bottom-left corner. (e.g., SGP-T112US/S)

    Tablet p

    Gently remove the bottom / back cover. The model number is in the top-left corner, inside the compartment. (e.g., SGP-T211US/S)

    Xperia Tablet

    The model number is on the back of the tablet as shown here. (e.g., SGP-T121US/S)


    Voice recorder Reader PlayStation® devices Other products

    Voice recorders

    The model number is located on the bottom, the rear or in the battery compartment. (e.g., ICD-SX712D)


    Reader

    The model number is located on the front or back panel. (e.g., PRS-950)


    Other products

    If your device type is not listed, please refer to the documentation or packaging supplied with your product.