Article ID : 00362230 / Last Modified : 07/30/2025Print

Unable to Connect to Internet Streaming Services

    If you are having issues connecting to Internet services, you may need a firmware update.

    The easiest and recommended way to perform an update is to use your remote control to turn-on Auto SW Update in your device menu, and then run the Update SW feature.

    If that does not work, please visit the Drivers & Software page for your model to download the latest update.