Dear Sony CLIÉ Handheld customer,
Sony has become aware of a compatibility issue where the Image Converter v.1.5 program no longer functions properly after QuickTime Player 7 software is installed on the computer.
Note: QuickTime Player will automatically update to version 7.0 as part of the Apple iTunes® program update to version 5.0 or higher.
At this time, Image Converter v.1.5 will only work in conjunction with QuickTime Player versions 6.0-6.5.
Sony is investigating this issue and will post a solution to the Sony web site as soon as possible.
We apologize for any inconvenience this may cause. Thank you for purchasing Sony products.