Sony SupportCMT Series

CMT-GB3

Micro Hi-Fi Component System / Included components may vary by country or region of purchase: HCD-B3, SS-GB3, RM-SC50, HCD-GB3

Questions & Answers: 136

End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
Internet connection drops out or loses connectionChoose the appropriate product category to troubleshoot your device. Android TV™ LCD TV VAIO® computers Other products
What is the Audio Return Channel (ARC) feature?The Audio Return Channel (ARC) connects your TV and audio system with a single High Speed HDMI® cable and eliminates the need for an additional composite audio or optical cable. Connecting an ARC-compatible audio
HDMI-CEC function troubleshooting informationHDMI-CEC (Consumer Electronics Control) is an HDMI® function which provides control functions to different devices, such as TVs or Blu-ray Disc™ players. The HDMI-CEC function has a 15 device limit. If you use all
The BRAVIA Sync feature does not operate properly.For this feature to work, each product must be connected with an HDMI® cable and be setup to communicate through the HDMI connection. It will not work if all of the HDMI-connected products do not have the BRAVIA®
Unable to use the multi-room group feature with the Google Home app, or the multi-room group has been deletedThis can occur if you are using any of the following models. Update the device to the latest version to resolve the issue. HT-A9 HT-A7000 HT-A5000 LF-S50G SRS-RA5000 SRS-RA3000 SRS-XB402G SRS-XB501G SRS-HG1 SRS-HG2
How to reset the Home Audio System to the factory settingsBefore you start The process to reset the Home Audio System to the factory settings varies depending on your model. Select the appropriate steps below based on the model number of your system. If your model is not
Cannot pair the Bluetooth headphones or speaker to a computerBefore You Start Make sure to turn up the volume level on the computer. Place your device within one meter (three feet) of the computer. Make sure your computer supports the Advanced Audio Distribution Profile (A2DP)
There is no sound from the audio system connected to the TV through ARCThis article is designed to assist when the Audio Return Channel (ARC) or Enhanced Audio Return Channel (eARC) feature is not working and both the TV and audio system are compatible with the ARC feature. If only
What is DLNA technology?Digital Living Network Alliance® (DLNA) technology provides home networking capability to many home audio and video devices, including computers, game consoles, digital cameras, and portable/mobile products. It

Product Repair
Repair information and service assistance
Contact Support
Product support & customer relations
Parts & Accessories
Product information and sales assistance
Chat
Get advise from our agents quickly
Message us via WhatsApp
Receive advice from one of our online agents