Sony SupportSHAKE Series

SHAKE-X30D

Sistema de audio en casa de alta potencia con DVD / Included components may vary by country or region of purchase: HCDSHAKEX30, SS-SHAKEX30, RMT-AM210U, HCD-SHAKEX30

Questions & Answers: 142

End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
What is the Music Center (SongPal) app and how does it work?Music Center (SongPal™) is a mobile app that allows you to manage your Wireless Audio devices, and is essential to the setup of Wireless Stereo, Surround and Multi-room features. It also allows you to browse and
Remove Audio Devices or Groups from the Music Center (Songpal) AppFollow the procedure below to remove speakers, audio devices or groups from the Music Center (Songpal™) app. In the Speaker & Group screen, tap the drop-down menu icon in the top-right corner of the screen. Select
Connect Your Audio Device to the Music Center (SongPal) AppBefore You Start Make sure that your audio device is compatible with Music Center. Your audio device should have the latest firmware version. If your audio and mobile devices are already have a Bluetooth® connection
How Do I Fix Common Issues When I Use the Music Center (SongPal) App with an Audio Device?The following issues may occur if there is a connection problem between the audio device and the Music Center (previously known as SongPal™) app: The mobile device doesn't display the audio device's menu options
Internet connection drops out or loses connectionChoose the appropriate product category to troubleshoot your device. Android TV™ LCD TV VAIO® computers Other products
HDMI-CEC function troubleshooting informationHDMI-CEC (Consumer Electronics Control) is an HDMI® function which provides control functions to different devices, such as TVs or Blu-ray Disc™ players. The HDMI-CEC function has a 15 device limit. If you use all
What is the Audio Return Channel (ARC) feature?The Audio Return Channel (ARC) connects your TV and audio system with a single High Speed HDMI® cable and eliminates the need for an additional composite audio or optical cable. Connecting an ARC-compatible audio
The BRAVIA Sync feature does not operate properly.For this feature to work, each product must be connected with an HDMI® cable and be setup to communicate through the HDMI connection. It will not work if all of the HDMI-connected products do not have the BRAVIA®
How to reset the Home Audio System to the factory settingsBefore you start The process to reset the Home Audio System to the factory settings varies depending on your model. Select the appropriate steps below based on the model number of your system. If your model is not

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