Sony Support

VAIO Hardware Diagnostics Software (Windows 8.1 64bit)

    Required Downloads
    Applicable Models
    About this download
    System Requirements
    File Info
    Preparation
    Download & Install
    WAIT - Read the Required Files section before downloading this file.

    Required Downloads

    Unless stated otherwise, the file listed below must be installed BEFORE the VAIO Hardware Diagnostics Software (Windows 8.1 64bit) in order for it to work properly. If more than one Required file is listed, install them in the order presented on this page.

    IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

    This information is for the following models:

    • SVF14N21CXB
    • SVF14N21CXP
    • SVF14N21CXS
    • SVF14N23CLB
    • SVF14N23CXB
    • SVF14N23CXP
    • SVF14N23CXS
    • SVF14N25CDS
    • SVF14N25CLB
    • SVF14N25CXB
    • SVF14N290S
    • SVF14N290X
    • SVF14N2APXB
    • SVF14N2APXS
    • SVF15N25CDB
    • SVF15N25CXB
    • SVF15N25CXS
    • SVF15N26CXB
    • SVF15N27CDB
    • SVF15N27CLS
    • SVF15N28PXB
    • SVF15N290S
    • SVF15N290X
    • SVF15N29CLS
    • SVF15N2ACXB

    About this download

    Benefits and improvements

    This utility installs the originally shipped version of the VAIO® Hardware Diagnostics software.

    System Requirements

    Operating Systems

    • Windows® 8.1 64-bit

    File Info

    File Name

    • EP0000552185.exe

    File Version

    • 4.11.0.09260

    File Size

    • 11.61 Mb

    Release Date

    • 03-03-2014

    Before You Start


    Important Notes

    • IMPORTANT: In order for this installation to install and function properly, please note the following:
      1. If you have performed a clean install of the Windows® 8.1 operating system, please ensure that all original device drivers from the Sony® support site have been installed on the computer.
      2. If you have performed a clean install of the Windows 8.1 operating system, please install the Sony Shared Library, VAIO Control Center, VAIO Power Management, VAIO Location Utility, VAIO CPU Fan Diagnostic, and VAIO Care software. Links to these files are available in the You May Need This section.
    • During the installation of this file, be sure that you are logged in as the Administrator or as a user with Administrative rights.
    • To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
    • It is highly recommended that you print out these instructions for use as a reference during the installation process.

    Download & Install


    Download and Installation Instructions

    1. To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
    2. Download the EP0000552185.exe file to a temporary or download directory (please note this directory for reference).
    3. Go to the directory where the file was downloaded and double-click the EP0000552185.exe file to begin the installation.
    4. At the "User Account Control" screen, click "Yes".
    5. The driver will automatically install.

    The installation of the VAIO Hardware Diagnostics software is complete.