Applicable Models

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • MEX-N5200BT

About this download

Benefits and improvements

This utility updates the firmware of your Bluetooth® Audio System to version M 11 / S 34 and resolves an issue where the sound during a call is not output through the speakers when the Bluetooth RINGTONE is set to 1.

System Requirements

Operating Systems

  • System Software

File Info

File Name

  • MEXN5200BT_M11S34.zip (LA)

File Version

  • M 11 / S 34

File Size

  • 0.73 MB

Release Date

  • 11-16-2017

Before You Start


Determine if you need this update

  1. Turn on the Bluetooth Audio System.
  2. Press and hold the SOURCE button (SRC is printed on the button) for 1 second to turn the source off and display the clock.
  3. Press MENU button.
  4. Turn the control dial to display GENERAL, and then press the ENTER button.
  5. Turn the control dial to display SET FIRMWARE, and then press the ENTER button..
  6. Turn the control dial to display FW VERSION, and then press the ENTER button..
  7. If the version number displayed is M 11 / S 34, you do not need to update the firmware.

Before You Start

  • Follow the update instructions carefully.
  • To avoid Bluetooth connection problems, it is recommended that you delete the Bluetooth pair setting (to the Car Audio device) on your cellular phone and then perform the Bluetooth connection again after the firmware update has been completed.
  • If the AUTO OFF setting was used before updating the firmware, please set the AUTO OFF setting again after completing the update.
  • WARNING!
    • To prevent the battery voltage from becoming too low during the update process, it is recommended to perform this update with the car (or boat) engine running. Before starting the update process with the car (or boat) engine running, be sure to park the vehicle in a safe place and keep the engine running until the update is complete. This update takes approximately 1 minute to complete.
    • Failure to follow the instructions, or an interruption in the update process, may cause the device to become unresponsive or to require repair.
  • Contact our Support team if you need assistance with the upgrade.

Download & Install


Installation Instructions

STEP 1. Download and transfer the Update Files to Your USB Storage Device
  1. Connect a compatible USB storage device to your computer.
    Note: The USB storage device must be formatted for FAT16 or FAT32 file systems.
  2. Ensure your computer is connected to the Internet.
  3. Download the MEXN5200BT_M11S34.zip file to a temporary or download directory (please note this directory for reference) on your computer.
  4. Go to the directory where the file was downloaded and double-click the MEXN5200BT_M11S34.zip file, and then click Extract all.
  5. In the Extract Compressed (Zipped) Folders screen, make sure the box next to Show extracted files when complete is checked, then click the Extract button.
  6. In the MEXN5200BT_M11S34 folder, copy the MEXN5200BT_M11S34.U88 file to the USB storage device:
    • Apple® Mac OS X® operating systems: Drag and drop the MEXN5200BT_M11S34.U88 file to the root directory of the USB device.
    • For Microsoft® Windows® operating systems: Right-click the MEXN5200BT_M11S34.U88 file, click Send To..., and then click the drive letter representing your USB device
    Notes:
    • The root directory is the drive itself. Just move a file directly to the drive and don't specify a folder.
    • The update will not perform if the MEXN5200BT_M11S34.U88 file is not copied to the root directory of the USB device or if the name of the folder is modified.
  7. Remove the USB storage device from your computer.
  8. Continue to the next section
STEP 2. Perform the Firmware Update
  1. Turn on the Bluetooth Audio System.
  2. Press and hold the SOURCE button (SRC is printed on the button) for 1 second to turn the source off and display the clock.
  3. Press MENU button.
  4. Turn the control dial to display GENERAL, and then press the ENTER button.
  5. Turn the control dial to display SET FIRMWARE, and then press the ENTER button..
  6. Turn the control dial to display FW UPDATE, and then press the ENTER button.
  7. Turn the control dial to display FW UPDATE-YES, and then press the ENTER button.
  8. When the message INSERT USB is displayed, connect the USB storage device to the USB port on the front panel of the Bluetooth Audio System.
  9. The update process will begin and should finish in approximately 2 minutes.
    Note: When the update process is finished, the unit will restart automatically.
  10. Check the current firmware version to confirm that the update has successfully installed.
    • If the version number is M 11 / S 34, the firmware update was successful.
    • If the version number isn't M 11 / S 34, delete the MEXN5200BT_M11S34.U88 file from the USB storage device (or use a different USB device) and then download and install the update again.