Article ID : 00010806 / Last Modified : 01/15/2020

How to setup Amazon Instant Video

    The steps in this solution will add the ability to purchase content to be viewed from the Amazon® Instant Video channel on an Internet video device.

    NOTE: If you have an Amazon Prime™ account, you would also have access to view Prime movies and TV shows through the Internet video device.

    IMPORTANT: Not all Blu-ray Disc™ players, home theater systems and TVs have Internet capabilities. To see if your Sony® product has the functions described in this solution, check the specifications or the supplied manual.

    For customers in the United States

    1. Using a computer, register the Internet video device on the Essentials website.

      Essentials Log in

    2. Register the device. If this is not your first time logging in to the Essentials website, click Manage Products and follow the steps to register the product.

      Register product

    3. After registering, click on the Link to Premium Services tab on the Essentials website.

      Link to Premium Services

    4. Click the Link to Service button next to the Amazon Instant Video icon.

      Amazon Link to Premium services

    5. After clicking Link to Premium Service, an essentials note will appear. Read the note and click on OK.

      Amazon Link to service agreement

    6. The Amazon website will be opened on a new window. Click on the Begin registration tab.

      Amazon Begin Registration

    7. Sign-in with an active e-mail address and password or click No, I am a new customer.

      Amazon sign-in or register

    8. Enter the 5-character Registration Code from your Internet Video device.

      Amazon Enter PIN

      Follow the sub-steps below to obtain the Registration Code:

      1. Using the supplied remote, press the Home or Menu button.
      2. Select the Video icon.
      3. Select the Amazon Instant Video icon.

        NOTE: Some models may require that you click the Options button on the remote and the select Account.

    9. Select Continue.
    10. A confirmation message appears on the TV screen if registration is successful.
    11. Select Continue to enjoy Amazon Instant Video.

    For customers in Latin America

    How do I access the Amazon app?

    1. Using the supplied remote control, press the HOME or MENU button.
    2. Select Video, Application, My Apps or Apps.

      NOTE: The title of this menu selection will vary based on your model.

    3. Select Amazon.

      NOTE: If you are using the Amazon app for the first time, you will see the Log In or Register screen.


    4. Register or sign in using an Amazon account.

      NOTE: If you do not have an Amazon account, you can create one in the Amazon website.

      If the Amazon website asks for a Registration Code, select the Register on the Amazon website button in the Login and Register screen to get your device's Registration code.