Sony SupportSound Bars and Surround Speakers

HT-M5

5.2 Channel Home Theatre System / Included components may vary by country or region of purchase: SS-MSP7M, RM-AAU136, SS-CNP7M, SS-WP7M, SS-SRP7M, RM-AAU135

Questions & Answers: 191

End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
I can't hear any sound from the TV when I connect it to a home theater system, soundbar, or AV receiver using both HDMI and BluetoothThis issue will occur if you use both HDMI and Bluetooth to connect a home theater system, soundbar, or AV receiver to the TV. If this happens, disconnect the Bluetooth and use only an HDMI cable. To disconnect
What is Dolby Atmos technology?What is Dolby Atmos? Dolby Atmos is a surround-sound technology that can expand the surround experience with channels and sounds coming from overhead. It creates an immersive dome of sound that elevates the audio
Unable to use the multi-room group feature with the Google Home app, or the multi-room group has been deletedThis can occur if you are using any of the following models. Update the device to the latest version to resolve the issue. HT-A9 HT-A7000 HT-A5000 LF-S50G SRS-RA5000 SRS-RA3000 SRS-XB402G SRS-XB501G SRS-HG1 SRS-HG2
The TV remote control does not work when I put a Sound Bar or Home Theater System on the TV stand.If you are going to place the Sound Bar or Home Theater System on the TV stand, make sure the TV screen or the receiving area of the remote control are not obstructed. A: Receiving area of the remote control If
Soundbar troubleshooting guideClick on the topic to view the Troubleshooting: Hint: Want to know how to connect your Sound Bar to your TV? Refer to the BRAVIA Connectivity Guide . No Power, Cannot Operate or Freeze No Sound (Bar Speaker or Subwoofer)
The Soundbar turns off by itselfCheck if your model has the Auto Standby function. If Auto Standby is activated, the soundbar will turns itself off or enter standby mode automatically after aproximately 15 minutes to reduce power consumption of
The internet connection appears as Failed but the wireless network setting from the router is OK.Before You Start Make sure there's an active internet connection that is accessible by a computer or other wireless devices. If other devices can't connect on your a wireless LAN, then there's a problem with your
How to reset the soundbar or home theater systemFor how to reset the soundbar or home theater system, refer to the following: The reset method differs depending on the product. The settings return to their initial status. Settings such as volume, function, sound
Coronavirus (COVID-19): Playback problems with Video Streaming Services contentInternet usage continues to increase worldwide as a result of the societal restrictions caused by the coronavirus (COVID-19). To help reduce system load, some third party video streaming services have announced

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HT-M5

Remote Control Codes & Programming

Purchase Parts and Accessories

Questions & Answers: 191