Sony SupportBlu-ray Disc Players-Recorders

UBP-X700

4K UHD Blu-ray™ player / Included components may vary by country or region of purchase: RMT-VB201U

Specifications

Questions & Answers: 205

End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
No longer able to access the Totalmovie app.IMPORTANT: Due to unforeseen technical difficulties, the Totalmovie™ service is no longer available and the app has been removed from the applications menu of the Internet video device. More information regarding
Does this Blu-ray Disc player support 4K internet video playback?Check the table below for the supported 4K video streaming services of your Blu-ray Disc™ player. 4K Video Streaming Service Model UBP-X800 UBP-UX80 UBP-X1000ES UBPX1100ES UBPX800M2 UBP-X700 UBP-UX70 Netflix® Yes
Error: Connection status cannot be confirmed.If the TV displays this error message and the Blu-ray Disc™ player firmware will not update, there may be a problem with the network connection. Follow the steps below to troubleshoot and verify if the network connection
Screen mirroring is not working using Wi-Fi Direct.The Wi-Fi Direct® feature of the TV by itself can't display the content of a connected device. It requires Screen mirroring or Miracast® technology to display the contents of a computer or mobile device. Miracast
Set up Dolby Vision on the Blu-ray Disc playerBefore you start Make sure your Blu-ray Disc™ player has the latest firmware (Version M43.R.0175 or higher). Use a Dolby Vision™ compatible Blu-ray Disc or video streaming service. Use a Dolby Vision compatible
My Blu-ray Disc Player Doesn't Output 4K Ultra HDMake sure to connect your Blu-ray Disc™ player to your 4K TV using a Premium High Speed or High Speed HDMI® cable that supports 18 Gbps to output 4K Ultra HD (UHD).
Highest Supported Bit Rate and Frame Rate for the Blu-ray Disc PlayerCheck the tables below for the list of highest bit rate and frame rate that your Blu-ray Disc™ player supports. The video codec determines the highest bit rate and frame rate. Bit Rate Video Codec Highest Bit Rate
Will the Blu-ray Disc Player Play MPEG-4 AVC/H.264 Video File With LPCM Audio File?Your Blu-ray Disc™ player will play it, but there's no guarantee that it will play back smoothly.
No Sound When I Use HDMI Connection on the 4K Ultra HD Blu-ray Disc PlayerCheck the following to resolve this issue: If your Blu-ray Disc™ player's HDMI Audio Output setting is set to HDMI2, check the connection of the OUT 2 jack and make sure to turn on the connected device. To hear

UBP-X700

System Software/Firmware

Disc Playback & Compatibility

Get Help With Video Streaming Services

Network Connections

Remote Control Codes & Programming

Purchase Parts and Accessories

Questions & Answers: 205