Blu-ray Internet, Network and Wi-Fi FAQ

For assistance with Internet, network and wireless connections, please select a topic from the list below:

• Internet, Network and Wi-Fi Connections
• Troubleshooting

IMPORTANT: For any model-specific information regarding any of the steps in these solutions, refer to the supplied operations manual. Manuals are posted on your model support page.

Internet, Network and Wi-Fi Connections 

• What is a wireless network?
• Tips to maximize the Wi-Fi performance in your home
• Connect a Blu-ray Disc Player to your wireless network
• Test the speed of your Internet connection
• Connect to a network using a wired connection

Troubleshooting 

• Troubleshooting network issues
• The Wi-Fi signal on my device drops out or loses connection
• Blu-ray Disc player doesn't connect to the Internet
• Network error or Can't access the network appears when I access an Internet video service
• I forgot or lost my home network wireless security key or password