SAVA-29

Home Theater Active Speaker System / Included components may vary by country or region of purchase: SS-CN15VA, RM-J59, SS-SR171

Questions & Answers: 77

End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
HDMI-CEC function troubleshooting informationHDMI-CEC (Consumer Electronics Control) is an HDMI® function which provides control functions to different devices, such as TVs or Blu-ray Disc™ players. The HDMI-CEC function has a 15 device limit. If you use all
Discontinuation of Media Go and Introduction of Music Center for PCAs of the end of December 2017, downloading the Media Go™ app will no longer be possible. We have introduced the Music Center for PC app. This app offers enhanced support for Walkman® devices and Hi-Res Audio compatible
My TV doesn't output sound through the DIGITAL AUDIO (OPTICAL) OUT portBelow are some possible causes for this issue: The connected home theater system, audio receiver, or sound bar is not set to properly decode the digital signal. The TV is not tuned to a digital channel. The setting
Program a Remote ControlFor a complete list of remote control codes and programming instructions, visit the Remote Code Support website. You'll need the remote control model number to find the appropriate codes and programming instructions
Program a Remote ControlVisit the Sony® Remote Code Support website for a complete list of remote control codes and programming instructions. You will need the remote control model number to find the appropriate codes and programming instructions
Steps to Perform a Power Reset on your Home Audio or Video ProductPower off your device. Unplug the power cord from the electrical outlet. Leave the power cord disconnected for at least 60 seconds. Plug the power cord back into the electrical outlet. If your device is plugged
Information regarding warranty service and products with missing or altered serial numbers.If a serial number has rubbed or torn off from sliding in and out of a carrying case, has faded from exposure to the sun, or a part was replaced in a previous repair but the serial number was not replaced, the product
Where to find free or purchase user manuals and guides for Sony productsInstruction manuals and user guides are available for most Sony® products. Many of the current products include the manual in the menu of the device. For example, many of the current TVs have a iManual button on
How to find service and support information, presales information, model specifications, and retail outlets for Sony products sold in Latin America.Service and support information, presales information, model specifications, and retail outlets for Sony® products sold in Latin America can be obtained by visiting the Sony Latin America Web site.

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SAVA-29

Purchase Parts and Accessories

Questions & Answers: 77