Article ID : 00147981 / Last Modified : 04/22/2016

The Touchpad Remote Control stopped working after resetting the TV

This answer is for the RMF-TX100U Touchpad remote and an Android TV.

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Follow these steps if the remote stopped working after performing a reset of the Android™ TV.

  1. Initialize the Touchpad Remote Control.
  2. Pair the remote with the TV.

    1. Initialize the Touchpad Remote Control  prior to following the pairing steps below.
    2. Using the supplied IR remote, turn the TV on.
    3. Press the HOME button.
    4. Scroll down and select Settings.
    5. Under the Network & Accessories category, select Touchpad Remote Control settings.
    6. Select Pair Touchpad Remote Control.
    7. Select Yes.
    8. Follow the on-screen instructions for pairing.