Article ID : S1Q0511 / Last Modified : 08/20/2019

Termination of the YouTube App on Certain Televisions and Video Products

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

April 20, 2015, Changes

Google®, the service provider of YouTube™, posted an important notice on their official website on January 22, 2015, that Google will no longer support YouTube apps on certain devices after April 20, 2015. Please visit the YouTube support article for more information.

As a result of Google's decision, the YouTube app YouTube Icon and related functions will no longer show content on certain models of Sony® television, video and audio products after April 20, 2015.

September 30, 2016, Changes

Some TV models also include the YouTube for TV app New YouTube Icon. When using the YouTube for TV app you may experience a black screen, or an error message may be displayed, and the video will stop playing.

These symptoms are not a failure of your TV. However, due to these issues Sony has decided to delete the YouTube for TV icon from affected BRAVIA® TVs, and the YouTube for TV function will not be usable after September 30, 2016.

February 15, 2017, Changes

Some 2012 Blu-ray Disc™ players and home theater systems also include the YouTube for TV app New YouTube Icon. When using the YouTube for TV app you may experience a black screen, or an error message may be displayed, and the video will stop playing.

Due to these issues Sony will no longer provide the YouTube function for 2012 video and audio products after February 15, 2017.

Affected Models*

BRAVIA® LCD Televisions
Series Models
KDL-xxCX52x KDL-32CX520, KDL-32CX525, KDL-40CX520, KDL-40CX525, KDL-46CX525, KDL-32CX527, KDL-40CX527
KDL-xxEX30x KDL-22EX308, KDL-32EX305, KDL-32EX306, KDL-32EX308
KDL-xxEX4xx KDL-22EX425, KDL-32EX405, KDL-32EX421, KDL-32EX423, KDL-32EX425, KDL-32EX427, KDL-40EX405, KDL-40EX406, KDL-40EX40B, KDL-46EX405
KDL-xxEX5xx KDL-26EX555, KDL-32EX520, KDL-32EX521, KDL-32EX523, KDL-32EX525, KDL-32EX527, KDL-32EX550, KDL-32EX555, KDL-32EX557, KDL-40EX505, KDL-40EX520, KDL-40EX521, KDL-40EX523, KDL-40EX525, KDL-40EX527, KDL-46EX505, KDL-46EX520, KDL-46EX521, KDL-46EX523, KDL-46EX525, KDL-46EX527, KDL-55EX505, KDL-60EX505
KDL-xxEX6xx KDL-32EX605, KDL-32EX607, KDL-32EX650, KDL-32EX651, KDL-32EX655, KDL-32EX657, KDL-40EX605, KDL-40EX607, KDL-40EX620, KDL-40EX621, KDL-40EX640, KDL-40EX650, KDL-40EX651, KDL-40EX655, KDL-40EX657, KDL-46EX605, KDL-46EX607, KDL-46EX620, KDL-46EX621, KDL-46EX640, KDL-46EX650, KDL-46EX651, KDL-46EX655, KDL-46EX657, KDL-50EX645, KDL-55EX620, KDL-55EX621, KDL-55EX640, KDL46EX641, KDL46EX645, KDL55EX645, KDL-60EX645
KDL-xxEX70x KDL-32EX700, KDL-32EX705, KDL-32EX707, KDL-40EX700, KDL-40EX703, KDL-40EX705, KDL-40EX707, KDL-46EX700, KDL-46EX701, KDL-46EX703, KDL-46EX705, KDL-46EX707, KDL-52EX700, KDL-52EX701, KDL-52EX703, KDL-52EX705, KDL-52EX707, KDL-60EX700, KDL-60EX701, KDL-60EX703, KDL-60EX705
KDL-xxEX71x KDL-32EX710, KDL-32EX715, KDL-32EX717, KDL-40EX710, KDL-40EX713, KDL-40EX715, KDL-40EX717, KDL-46EX710, KDL-46EX711, KDL-46EX713, KDL-46EX715, KDL-46EX717, KDL-55EX710, KDL-55EX711, KDL-55EX713, KDL-55EX717
KDL-xxEX72x KDL-32EX720, KDL-32EX723, KDL-32EX725, KDL-32EX727, KDL-32EX729, KDL-40EX720, KDL-40EX723, KDL-40EX725, KDL-40EX727, KDL-40EX729, KDL-46EX720, KDL-46EX723, KDL-46EX725, KDL-46EX727, KDL-46EX729, KDL-55EX720, KDL-55EX723, KDL-55EX725, KDL-55EX727, KDL-60EX720, KDL-60EX723, KDL-60EX725
KDL-xxHX7xx KDL-32HX750, KDL-32HX755, KDL-32HX757, KDL-40HX701, KDL-40HX750, KDL-40HX752, KDL-40HX755, KDL-40HX757, KDL-46HX701, KDL-46HX729, KDL-46HX750, KDL-46HX751, KDL-46HX752, KDL-46HX755, KDL-46HX757, KDL-55HX701, KDL-55HX729, KDL-55HX750, KDL-55HX751, KDL-55HX755, KDL-55HX757, KDL-65HX729
KDL-xxHX8xx KDL-40HX800, KDL-40HX805, KDL-46HX800, KDL-46HX805, KDL-46HX820, KDL-46HX825, KDL-46HX850, KDL-46HX855, KDL-46HX857, KDL-55HX800, KDL-55HX820, KDL-55HX825, KDL-55HX827, KDL-55HX850, KDL-55HX855, KDL-55HX857
KDL-xxNX6xx KDL-32NX655, KDL-40NX655
KDL-xxNX7xx KDL-40NX700, KDL-40NX705, KDL-40NX710, KDL-40NX711, KDL-40NX715, KDL-40NX717, KDL-40NX720, KDL-40NX725, KDL-40NX727, KDL-46NX700, KDL-46NX705, KDL-46NX710, KDL-46NX711, KDL-46NX715, KDL-46NX717, KDL-46NX720, KDL-46NX725, KDL-46NX727, KDL-55NX720, KDL-55NX725, KDL-60NX720, KDL-60NX725
KDL-xxNX8xx KDL-46NX800, KDL-46NX807, KDL-46NX810, KDL-52NX800, KDL-52NX807, KDL-55NX810, KDL-55NX811, KDL-55NX817, KDL-60NX800, KDL-60NX801, KDL-60NX810, KDL-60NX817
KDL-xxW51xx KDL-40W5100, KDL-46W5100, KDL-52W5100, KDL-65W5100, KDL-46W5150, KDL-52W5150
KDL-xxXBRxx KDL-40XBR9, KDL-46XBR10, KDL-46XBR9, KDL-52XBR10, KDL-52XBR9
KDL-xxZ5100 KDL-40Z5100, KDL-46Z5100, KDL-52Z5100
XBR-xxHX9xx XBR-46HX909, XBR-46HX925, XBR-46HX929, XBR-52HX905, XBR-52HX909, XBR-55HX920, XBR-55HX925, XBR-55HX927, XBR-55HX929, XBR-55HX950, XBR-55HX955, XBR-55HX957, XBR-65HX920, XBR-65HX925, XBR-65HX927, XBR-65HX929, XBR-65HX950, XBR-65HX955, XBR-65HX957, XBR-84X905
XBR-xxLX9xx XBR-40LX900, XBR-46LX900, XBR-52LX900, XBR-52LX905, XBR-60LX900, XBR-60LX905
XBR-xxX9xx XBR-84X900, XBR-84X905
Blu-ray Disc™ Players
Series Models
BDP-Nxxx BDP-N460
BDP-Sxxx BDP-S185, BDP-S190, BDP-S270, BDP-S280, BDP-S370, BDP-S380, BDP-S383, BDP-S390, BDP-S470, BDP-S480, BDP-S483, BDP-S490, BDP-S570, BDP-S580, BDP-S590, BDP-S770, BDP-S780, BDP-S790
Blu-ray Disc™ Home Theater Systems
Series Models
BDV-Exxx BDV-E190, BDV-E280, BDV-E290, BDV-E370, BDV-E385, BDV-E390, BDV-E470, BDV-E490, BDV-E570, BDV-E580, BDV-E870, BDV-E880, BDV-E980
BDV-ExxxW BDV-E770W, BDV-E780W, BDV-E980W
BDV-Fxxx BDV-F500
BDV-L6xx BDV-L600
BDV-NxxxW BDV-N790W, BDV-N890W, BDV-N990W
BDV-Txx BDV-T28, BDV-T39, BDV-T57, BDV-T58, BDV-T79
Internet TVs and Players Powered by Google TV™
Series Models
NSX-xxGT1 NSX-24GT1, NSX-32GT1, NSX-40GT1, NSX-46GT1
Network Media Players with Wi-Fi®
Series Models
SMP-Nxxx SMP-N100, SMP-N200, SMP-NX20
AV Receivers
Series Models
dash™ Personal Internet Viewer
Series Models
Walkman® Video MP3 Players
Series Models
NWZ-Xxxxx NWZ-X1050, NWZ-X1051, NWZ-X1060, NWZ-X1061
BRAVIA® Internet Video Link
Series Models

*Model availability varies by region.