Sony SupportKDL-65W5100

Article ID : 00244757 / Last Modified : 03/08/2022Print

My TV turns on or off automatically

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This article provides information for disabling different features that may cause your Android TV™ to turn on or off automatically. Follow the instructions according to the symptom of your TV to resolve the issue.

    Note: Not all TVs have the settings listed below. Check your TV manuals for model-specific information.

    TV turns on automatically

    • Disable On timer
      1. On the supplied remote control, press the HOME button.
      2. The next steps will depend on your TV menu options:
        • Select Timers → On timer → On timer.
        • Select Apps → Timers → On timer → On timer.
        • Select Timers → On timer or Timer → On timer.
      3. Uncheck On timer.
    • Under BRAVIA Sync Settings or HDMI CEC Settings, set Auto TV on or TV auto power on to Off.
      1. Press the HOME button.
      2. Select Settings.
      3. The next steps will depend on your TV menu options:
        • Select Watching TV → External Inputs → BRAVIA Sync settings.
        • Select BRAVIA Settings → External Inputs → HDMI CEC Settings → CEC.
        • Select External Inputs → BRAVIA Sync settings.
      4. Select Auto TV on or TV auto power on.
      5. Set to Off.
    • Under Network Settings or BRAVIA settings, set the Remote Start setting to Off.
      1. Press the HOME button.
      2. Select Settings.
      3. The next steps will depend on your TV menu options:
        • Select Network & Internet → Remote Start.
        • Select Network → Remote Start.
        • Select BRAVIA Settings → Remote Start.
      4. Set to Off.

    TV turns off automatically

    Check the Daydream or Screen saver settings.

    • Set When to Sleep or Put device to sleep to Never.
      1. Press the HOME button.
      2. Select Settings.
      3. The next steps will depend on your TV menu options:
        • Select Device Preferences → Screen saver → Put device to sleep → Never.
        • Select Screen saver → Put device to sleep → Never.
        • Select Daydream → When to sleep → Never.
    • Set Daydream or Screen saver to Backdrop or Colors.

      S Skip this step if Backdrop or Colors is not in your TV menu

    1. Press the HOME button.
    2. Select Settings.
    3. The next steps will depend on your TV menu options:
      • Select Device Preferences → Screen saver → Screen saver.
      • Select Screen saver → Screen saver.
      • Select Daydream → Daydream.
    4. Set to Backdrop or Colours.

    Note: To prevent screen burn-in, when the Daydream or Screen saver is set to Sleep or None, the TV goes to sleep mode after the time period set in When to Daydream or When to start. This function still works even if When to Sleep or Put device to sleep are set to Never. However, it doesn't activate when a program or movie is playing on the TV.

    Set Sleep timer, Idle TV standby, and Auto shut-off to Off

    • Set Sleep timer to Off.
      1. Press the HOME button.
      2. The next steps will depend on your TV menu options:
        • Select Timers → Sleep timer → Off.
        • Select Apps → Timers → Sleep timer → Off.
    • Set Idle TV standby to Off.

      Note: Depending on the model, the Auto shut-off function may also need to be turned off.

      1. Press the HOME button.
      2. Select Settings.
      3. The next steps will depend on your TV menu options:
        • Select Device Preferences → Power → Idle TV standby → Off.
        • Select BRAVIA settings → Eco → Idle TV standby → Off.
        • Select Power → Eco → Idle TV standby → Off.
    • Set Auto shut-off to Off.
      1. Press the HOME button.
      2. Select Settings.
      3. Select BRAVIA settings → Eco → Auto shut-off → Off.