Sony SupportKV-27V22

Article ID : 00249594 / Last Modified : 03/23/2023Print

How to get sound from headphones and the TV speakers at the same time

    IMPORTANT: Some Android TV™ models released between 2018 to 2020 have different specifications. If your TV is listed below, refer to the No sound from the TV speakers and headphones or audio device when used at the same time article instead.

    • 2020: XH80_X80H, XH81, XH85_X85H_XH91, XH90_X90H_X91H_XH92, XH95_X95H (49/85), XH95_X95H (55/65/75), Z8H_ZH8, A8_A8H series TVs
    • 2019: A9G_AG9, XG85_X85G_U8G (55/65/75/85), XG95_X95G, Z9G_ZG9 series TVs
    • 2018: XBR A9F_AF9, Z9F_ZF9 series TVs

    In order to hear sound from headphones and the TV speakers at the same time when watching TV or a movie, the source device must have multiple audio outputs.

    Note: Some TV models can't output sound from both the headphones and the TV speakers at the same time. Check your device manuals for model-specific information.

    Connect the devices

    This is a basic connection with wireless or wired headphones. If you use a device that shows a different connection, check your device manual for more details.

    1. Make sure the source device has multiple outputs.

      Multiple audio outputs

    2. Connect the source device to your TV.
      • Use an HDMI® connection for the best image and audio quality.
    3. On the back of the source device, connect one end of the audio cable to the AUDIO OUT jack.

      Analog In

    4. On the back of the transmitter of the headphones, connect the other end of the audio cable to the AUDIO IN jack.

      Audio In Jack

      Note:

      • The input terminal label varies depending on the RF headphone model. Check your manual for model-specific information. Manuals are posted on your model support page.
      • Wireless headphones generally require a power connection. Check your manual to determine if it requires batteries or AC power connection.
      • Some headphones require a stereo mini plug connection instead of the common red and white composite connection. You may purchase it at most electronic retailers if it didn't come with your unit.

        Stereo Mini Plug

    5. Turn on your TV and set it to the input used in step 2.

    Adjust the TV setting

    Older TV models don't come with the 3.5mm headphone output jack, so they don't have the Headphone speaker link option in the menu. For these TVs, the option for audio output would either be TV Speakers or Audio System.

    • Android TV™ models, except for the following:
      • 2020: XBR X800H, X810H, X850H, X900H, X950H, Z8H and A8H Series TVs
      • 2019: XBR X850G, X950G, A9G, and Z9G Series TVs
      • 2018: XBR A9F and Z9F Series TVs
      1. On the remote control, press the HOME button.
      2. Select Settings.
      3. Under the TV category, select Sound → Headphone/Audio out → Audio out (Fixed).
      4. On the remote control, press the BACK button.
      5. Select Headphone speaker link.
        • If you can't find the Headphone speaker link setting, select Audio to both TV speakers & other device to enable it.
      6. Select Speakers on.

    • Other TVs

      1. On the remote control, press the HOME button.
      2. Select Settings → Preferences → Setup → AV Setup → Headphone/Audio out → Audio out.
      3. Select the BACK or RETURN button to go back to AV Setup.
      4. Select Audio out → Fixed.