Article ID : 00245365 / Last Modified : 04/27/2020Print

Use a different AC adapter or USB port

    Use a different AC adapter to charge the headphones. If you're charging the headphones through a computer, connect it to a different USB port.

    Use another USB port or connect an AC adapter

     

    Does the charging indicator light up?

    • Yes, it does light up.
      • The previous AC adapter or USB port may not be working. Contact the manufacturer.
    • No, it doesn't light up.

     

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