To use the wireless feature of the camera with the Smart Remote Control, first insert a memory card into the camera. The Wi-Fi feature does not work unless the camera has a memory card correctly inserted.
Additionally, please check the following points:
- Does the Smartphone / Tablet support the feature Smart Remote Control?
- Is a supported version of Android OS or iOS installed on your Smartphone / Tablet?
- Is the latest version of the PlayMemories Mobile app installed on your Smartphone / Tablet?
- Use the Set-up Guide to establish the connection
Please, refer to the PlayMemories Mobile Support website to check the points above.