The screen mirroring function doesn't work

Use the steps below to troubleshoot this issue:

1. Make sure the TV is on the screen mirroring input.
   1. On the supplied remote control, press the Input button.
   2. Select Screen Mirroring.
      • The TV awaits confirmation from the mobile device.
2. Enable the screen mirroring setting on your mobile device.
   • Check the mobile device manual or contact the manufacturer for further details.
   • Make sure there are no other wireless devices connected to the mobile device prior to the TV's screen mirroring setup.
   • If you connected your TV to a computer, a Microsoft® Windows® 10 operating system upgraded from an earlier version may not be compatible. Contact the computer manufacturer for further details.
3. Reboot your mobile device.
4. Perform a power reset.
   •  Android TV™
   • Other TVs
5. Start pairing the mobile device to the TV.
   Note:

   • This feature doesn't require a password. If asked for a password, turn off the Wi-Fi Direct® mode on your mobile device, if applicable.
   • Some TVs and Xperia™ mobile devices are compliant with screen mirroring using the Miracast® technology. We don't guarantee that other manufacturer's screen mirroring function will work.
   • Use the Wi-Fi Direct or Google Cast™ feature on your Android TV if you have an iPhone®, an iPod®, or an iPad® mobile device.
   • If your TV doesn't support screen mirroring and the mobile device has the Wi-Fi Direct feature, use the Wi-Fi Direct feature on your mobile device to display photos and play videos or music on the TV.
   • Environmental interference causes poor video quality.
6. Set the Bluetooth® settings of the Android TV to Off.
   1. Press the HOME button.
   2. Select Settings.
   3. Select NETWORK & ACCESSORIES.
   4. Select Bluetooth settings.
   5. Select Bluetooth.
   6. Select Off.

Related Info

• Display the Screen of other Devices on the TV Wirelessly
• Play Back the Content Stored in a Mobile Device on the TV Screen