Article ID : 00204655 / Last Modified : 12/04/2020

Display Closed Captions / Subtitles for TV broadcasts and internet video services on your TV

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Subtitles are typically transcriptions of the audio portion of content displayed on the TV screen. They include sound effects and scenic narration, but whether non-speech elements are available depends on the content.

    Display subtitles on the TV screen (Except Colombia)

    Press the SUBTITLE (CC) button on the supplied remote control to enable the Subtitle (CC) feature. Subtitles are available for the following content:

    • TV broadcasts: Subtitles may not be available for some TV broadcasts.
    • Apps: Whether a given app supports the subtitle feature depends on the app. As of June 2019, Google Play™ Movies & TV store does support the subtitle feature. Some apps, such as the Netflix® service, enable subtitles by using their own setting menu instead of pressing the SUBTITLE (CC) button on the TV remote control. In addition, some apps can change the text size and color.
      • Visit the support site of the apps for detailed information, including how to enable features.
      • As of June 2019, the above information is confirmed. The specifications of Google Play Movies & TV and Netflix are subject to change without notice.

    Display subtitles on the TV screen (Colombia only)

    Press the SUBTITLE (CC) button on the supplied remote control to enable the Subtitle (CC) feature. This feature is available on some TV broadcasts, movies, Google Play™ Movies & TV app, and other apps.

    Note: Subtitles may not be available for some TV broadcasts and apps.

    Apps: Whether a given app supports the subtitle feature depends on the app. As of June 2019, Google Play Movies & TV does support the subtitle feature. Some apps, such as the Netflix® service, enable subtitles by using their own setting menu instead of pressing the SUBTITLE (CC) button on the TV remote control. In addition, some apps can change the text size and color.

    • Visit the support site of the apps for detailed information, including how to enable features.
    • As of June 2019, the above information is confirmed. The specifications of Google Play Movies & TV and Netflix are subject to change without notice.

    TV broadcasts: Two types of subtitles might be available, depending on the TV program. Press the SUBTITLE (CC) button on the TV remote control to select either Basic or For hard of hearing.

    • Basic: Subtitles only display audio portion of the content.
    • For hard of hearing: Subtitles display audio portion and non-speech elements of the content, such as door knocking sound.
      Your TV will display For hard of hearing subtitles whenever it is available by following these instructions:

      For Android™ 9 (XBR A9F, A9G, X85xxG (55/65/75/85), X95xxG, Z9F, Z9G series)

      For Android 9 (Other models), and Android 8.0 (Z9G, A9G, X95xxG, X85xxG series (55/65/75/85))

      For Android 8.0 (Other models)

      For Android 7.0