Article ID : 00261059 / Last Modified : 06/24/2021

I cannot select an HDMI device in Restricted Profile mode

    IMPORTANT: This article only applies to specific products. Please check the Applicable Products of this article.

    You cannot select an HDMI device in Restricted Profile mode because the mode restricts access to apps and other content. You must select the connected HDMI device before entering the Restricted Profile mode.