Reset your headphones
The method to reset headphones differs depending on the model. Check your manuals for model-specific information.
Note: The instructions below are fthe reset method for the WH-1000XM2 headphones.
On your headphones, press the button and the NC/AMBIENT button simultaneously while the headphones are charging.
Does your headphones turn on?
- Yes, it turns on.
- A temporary malfunction caused the issue.
- No, it doesn't turn on.
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