Sony SupportBluetooth Headphones

Article ID : 00245363 / Last Modified : 04/27/2020Print

Connect the supplied USB cable to the charging case

    Charging may not be possible with a commercially available USB cable. Make sure to use the USB cable supplied with the headphones.

    Does the charging indicator light up?

    Charging indicator light up

    • Yes, it does light up.
      • A low battery level in the charging case caused the issue. Wait until the headphones are fully charged.
    • No, it doesn't light up.

     

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