Article ID : 00229035 / Last Modified : 07/08/2019

My speaker makes an error noise and won't play music when I press the Push & Play button

    An error noise may occur on your LSPX-S2 Wireless Glass Sound Speaker, and playback may not be possible due to network status or Spotify® settings and response conditions:

    • The Spotify Connect function has never been used.
    • The speaker isn't connected to Wi-Fi® network.
    • The speaker uses the Speaker Add function.

    Check if playback works after completing each step.

    • Power reset the speaker.
      1. Turn off the speaker.
      2. Turn on the speaker again.
      3. At the bottom of the speaker, press the Note icon(Push & Play) button.
    • Make sure the Note icon(Push & Play) indicator is on.
      • Press the BLUETOOTH/Pairing indicator icon PAIRING button.
        • If the Note icon(Push & Play) indicator is off, press the Note icon(Push & Play) button.
    • Check the status of Spotify Connect using the Spotify app.
      • If it isn't set to playback on this unit, open Connectable Devices and select this unit again.
    • Make sure that the tracks (artists, albums, etc.) registered to Favorite music with the Note icon(Push & Play) button aren't set to Don’t play in the Spotify app.
      • Cancel the Don’t play setting or register new tracks to Favorite music.